Kajol Jadhav

Spearheaded the design and implementation of the Captiva-FileNet reconciliation workflow, improving issue detection speed by ~30% and reducing manual escalations by ~25% through robust monitoring controls.

Conducted in-depth analysis of over 12,000 delayed cases to pinpoint root causes, implementing process checkpoints that reduced backlog by ~40% and improved turnaround time by ~20%.

Cultivated strong relationships with operations teams, aligning priorities and integrating feedback to boost cross-functional efficiency by ~15% and minimize delivery delays.

Introduced and deployed AI-driven solutions for product workflows, decreasing manual effort by ~30% and enhancing processing efficiency by ~20%.

Optimized home lending application flows on chase.com, leading to a 10-15% increase in application completion rates and significantly enhanced user experience.

Directed comprehensive product strategy and end-to-end lifecycle management for Quality Inn (Choice Hotels), driving enhancements that streamlined operations and improved key performance indicators.

Collaborated with cross-functional teams to deliver product enhancements, significantly elevating guest satisfaction and strengthening the hotel's competitive market position.

Analyzed hotel complaint and booking data from consumer dashboards to identify market trends, formulating pricing and marketing strategies that increased occupancy, direct bookings, and guest satisfaction during low-demand periods.

Orchestrated 20+ user interviews with clinical researchers and patients, coupled with Google Analytics and Hotjar funnel analysis, to identify critical pain points like diagnostic ambiguity and low engagement.

Defined and managed the product roadmap for an AI-powered web application, scaling its capabilities from COVID-only detection to a platform identifying pneumonia, bronchitis, and asthma via respiratory audio signals.

Optimized feature prioritization using the RICE framework in Jira, which enhanced sprint velocity and accelerated feature deployment by 10% through effective cross-functional planning.

Directed a comprehensive UI/UX redesign in Figma, achieving a 25% reduction in bounce rate, a 15% increase in engagement, and a 20% rise in user retention through improved accessibility and navigation.

Developed and executed structured UAT and QA plans in Jira and TestRail, resolving over 15 critical bugs and boosting website performance by 20% prior to release.

Initiated development of a vehicle performance monitoring mobile application, increasing positive reviews by 20% and infotainment system engagement by 15% through real-time diagnostics and user feedback analysis.

Conducted comprehensive SWOT and feature benchmarking of BMW's infotainment app against competitors, presenting findings to senior leadership that influenced UX roadmap and prioritization.

Collaborated with UX/UI designers to develop wireframes and interactive prototypes in Figma for diagnostic dashboards, enhancing user navigation and clarity of health metrics.

Designed and coordinated UAT in TestRail, achieving a 95% user satisfaction score and reducing diagnostic-related support tickets by 30% through rigorous testing with internal teams.

Facilitated bi-weekly sprint reviews and retrospectives, tracking progress in Jira to ensure on-time delivery and integration of prioritized features based on live user feedback.

Led user research and requirement gathering through 5 weeks of on-site collaboration with commissioning engineers at cement plants, leveraging structured interviews and observations.

Defined and prioritized product features using MoSCoW analysis, maintaining a dynamic Jira Product Backlog to align engineering sprints with business goals and user needs.

Designed and developed a cloud-hosted SaaS Performance Monitoring Application, integrating IoT sensor data with AWS backend services for real-time industrial equipment performance tracking.

Developed interactive Power BI dashboards and KPI visualizations, reducing troubleshooting time by 30% and enabling proactive maintenance through real-time performance metrics.

Created interactive onboarding materials and updated training manuals, shortening new user onboarding time by 25% and improving user satisfaction by 15% based on feedback surveys.

Established a collaborative workflow via weekly Agile Scrum ceremonies, enhancing team communication and reducing project delays by 15% annually using Jira and Confluence.

Led quarterly stakeholder business reviews, delivering product performance reports via Power BI dashboards that increased stakeholder confidence and strategic alignment by 30%.